Privacy policy

This policy explains how Magfellow (“we”, “us”) handles personal data when you visit magfellow.com or contact us. We are the controller of the personal data described here.

Magfellow, 453 S Spring St, Los Angeles, CA 90013, USA
Email: contact@magfellow.com

Effective date: 1 October 2026. Updated 6 October 2026: enquiry emails now include the sender’s IP address and approximate location.

• Inquiries. When you use a form on this site or email us, we receive your name, email address, your message, the service you are interested in and your project timeline. When you send a form, we also receive your IP address and your approximate location (country and city) from our hosting provider. We include them in the enquiry email so we can see where a message came from and spot spam.
• Client information. If you become a client, we also handle the details needed to deliver and invoice the service: company name, billing details, the websites and content you give us and your approvals.
• Technical data. Our hosting provider processes technical data such as your IP address, browser type, device and the pages requested, in server logs, to deliver the site and keep it secure.

We do not use analytics or advertising cookies on this site today (see our Cookie Policy). We do not ask for sensitive personal data, and we ask you not to send any.

• To answer your inquiry and prepare a quote. This is a step you ask us to take before a contract (and our legitimate interest in running our business).
• To deliver the service, invoice you and manage our relationship. Legal basis: performing our contract with you.
• To keep the site secure and prevent spam and abuse. Legal basis: our legitimate interests.
• To meet legal obligations, for example accounting and tax rules.
• Marketing and analytics. We do not send marketing emails unless you ask us to, and we will only use analytics cookies after you agree, if we add them. Legal basis: your consent, which you can withdraw at any time.

We use service providers who process data for us: website hosting (Vercel), email delivery for messages sent through our forms (Resend) and, when you pay, the payment provider or bank you choose. We give them only what they need. Publishers and bloggers we work with receive the content and links for a placement, not your personal data.

We do not sell your personal data, and we do not share it for advertising.

We are based in the United States, and our providers may process data in the United States and other countries. Where the law requires it, we rely on safeguards such as standard contractual clauses for transfers from the EU, the EEA, the UK and Switzerland.

We keep inquiry messages for as long as we need to answer you and manage our relationship, and then delete or anonymise them. We keep invoices and financial records for as long as tax and accounting law requires. Server logs are kept for a short period set by our hosting provider.

You have the right to:

• access the personal data we hold about you;
• have inaccurate data corrected;
• have your data erased;
• restrict or object to our use of it;
• receive your data in a portable format;
• withdraw consent at any time, where we rely on consent.

To use a right, email contact@magfellow.com. We reply within one month. If you are not happy with our answer, you can complain to your local data protection authority (in the UK, the Information Commissioner’s Office).

If you live in California, you have the right to know what personal information we collect and how we use it, to request a copy, to ask us to delete or correct it, and not to be treated differently for using these rights. In the last 12 months we collected identifiers (name, email address, IP address), the contents of your messages and business information you gave us, for the purposes above. We do not sell or share personal information. To make a request, email contact@magfellow.com; we may need to verify your identity first.

We use reasonable technical and organisational measures to protect your data, such as encrypted connections and limited access. No system is completely secure, so we cannot guarantee absolute security.

Our services are for businesses. This site is not meant for children under 16, and we do not knowingly collect their data.

Our pages link to other sites, for example review pages and social profiles. They have their own privacy policies, and we are not responsible for them.

We may update this policy. We will post the new version here with a new effective date.

Questions or requests about your data: contact@magfellow.com, or by post at Magfellow, 453 S Spring St, Los Angeles, CA 90013, USA.